This Privacy Policy explains how Quoraél (Transcode Digital) collects, uses, and safeguards your personal information when you interact with our website and services.

Your privacy matters to us. At Quoraél (Transcode Digital), we are committed to protecting your personal information and respecting your privacy across our website www.quorael.com and other platforms we operate.

Information We Collect

We may collect and process the following personal data:

  • Contact details such as name, address, email, and phone number (for orders and account setup).

  • Purchase and transaction details.

  • Information you provide through surveys, forms, or promotions.

  • Records of communication with us (via email, phone, chat, or social media).

  • Website usage data such as browsing history, pages visited, and links clicked.

  • Technical data automatically collected from your device (IP address, device type, browser, operating system, general location).

How We Collect Your Data

We collect data when you:

  • Create an account or place an order.

  • Subscribe to our newsletters or marketing updates.

  • Contact our customer support team.

  • Participate in surveys, promotions, or feedback requests.

We may also use cookies to improve your shopping experience. By using our website, you consent to our use of cookies.

Use of Your Information

We use your personal information to:

  • Process and deliver orders, payments, and refunds.

  • Create and manage your account.

  • Personalize your shopping experience.

  • Communicate with you regarding orders, services, and promotions.

  • Conduct analytics and improve our website and services.

  • Send newsletters, offers, or product updates (you can opt out anytime).

  • Comply with legal obligations or resolve disputes.

How We Protect Your Data

We take data security seriously and have implemented safeguards to protect your personal information.

  • Our website uses SSL encryption to secure your data.

  • We do not store payment details on our website. Payments are processed securely through trusted third-party providers.

Sharing Your Data

We may share information with trusted third parties when necessary, including:

  • Service providers (IT, hosting, payment processors, logistics, customer support).

  • Marketing and advertising partners.

  • Regulatory bodies, courts, or law enforcement (where required by law).

We never sell your personal information to third parties.

Your Rights

You have the right to:

  • Access, update, or correct your personal data.

  • Restrict or object to how we use your data.

  • Opt out of marketing communications at any time.

  • Request deletion of your data (where legally permissible).

  • File a complaint if you believe your data has been misused.

To exercise your rights, contact us at contact@blue-yak-648414.hostingersite.com or quorael.store@gmail.com.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page, and continued use of our site means you accept the revised terms.

Contact Us

For any questions or concerns about this Privacy Policy, please contact us:

📧 contact@blue-yak-648414.hostingersite.com

📧 quorael.store@gmail.com