At Quoraél (Transcode Digital), your security is our top priority. To protect our customers from fraud and unauthorized use of payment methods, we may occasionally request additional verification before processing an order. This ensures that your payment details are being used safely and by the rightful owner.

Verification Process

If required, we may ask you to provide the following:

  1. CNIC Verification

    • A clear photo of your CNIC (front and back).

  2. Card Verification

    • A clear photo of your credit/debit card, showing only the following details:

      • Cardholder’s name

      • First 6 digits of the card number

      • Last 4 digits of the card number

⚠️ For your safety, please ensure that the middle digits and CVV code on the back of your card are covered/hidden.

Your Privacy & Security

  • All customer information is handled with the highest level of confidentiality.

  • We never store, share, or misuse your personal or financial details.

  • The information provided is used solely for verification purposes and to protect you against fraudulent activity.

Important Disclaimer

For your protection, please note that Quoraél (Transcode Digital) will never ask you for:

  • Your full card number

  • Your card PIN

  • Your CVV/security code

  • Your online banking password

If anyone contacts you claiming to represent Quoraél (Transcode Digital) and asks for this information, please do not share it and contact us immediately.