Welcome to Quoraél (Transcode Digital). By accessing and using our website www.quorael.com, you agree to comply with and be bound by these Terms & Conditions, all applicable laws, and regulations. If you do not agree, you are prohibited from using or accessing this site.

All materials contained on this website are protected by applicable copyright, trademark, and intellectual property laws.


Use License

We grant you a limited, temporary license to download one copy of the materials (information or software) on Quoraél (Transcode Digital)’s website for personal, non-commercial, transitory viewing only. This license does not transfer ownership and you may not:

  • Modify or copy the materials.

  • Use the materials for any commercial purpose or public display.

  • Attempt to decompile or reverse engineer any software on the website.

  • Remove copyright or proprietary notations.

  • Transfer the materials to another person or “mirror” them on any other server.

This license automatically terminates if you breach any of these restrictions and may be revoked by Quoraél (Transcode Digital) at any time.


Disclaimer

The materials on this website are provided “as is.” Quoraél (Transcode Digital) makes no warranties, expressed or implied, and disclaims all warranties including merchantability, fitness for a particular purpose, or non-infringement of intellectual property.

We do not guarantee the accuracy, completeness, or reliability of the materials and may update or change them without notice.


Limitations of Liability

In no event shall Quoraél (Transcode Digital) be liable for damages (including but not limited to loss of data, profit, or business interruption) arising from the use or inability to use our website or products, even if we have been notified of the possibility of such damages.

Some jurisdictions may not allow these limitations, so they may not apply to you.


Product & Service Descriptions

We make every effort to display product details, including colors, accurately. However, variations may occur due to screen settings and lighting.

  • All items are subject to availability.

  • If an item is unavailable, we may offer an alternative of equal or higher value, or cancel the order.

  • Orders remain our property until payment is received in full.


Order Acceptance

  • Submitting an order via checkout does not constitute acceptance.

  • Acceptance occurs only when we dispatch your order or begin providing services.

  • You will receive email confirmation once we have received your order.

  • If we cannot fulfill your order, we will notify you and provide a refund, usually in the form of store credit/voucher. In special cases, refunds may be processed via alternative methods at our discretion.

All payments and refunds are processed in PKR (Pakistani Rupees).

Quoraél (Transcode Digital) reserves the right to cancel orders due to unavailability, pricing errors, or incorrect product details.


Delivery

  • Orders are shipped to the address provided at checkout.

  • Delivery duty unpaid: customers outside Pakistan are responsible for customs duties, taxes, or fees.

  • Deliveries require a signature upon receipt. If no one is available, we may cancel your purchase.

  • Risk transfers to you once delivery is completed.

  • Where possible, we deliver in a single shipment. If split deliveries are required, you will be notified.

  • Orders cannot be modified after dispatch. For international orders, refunds/exchanges are not possible once shipped.


Links to Other Websites

Our website may contain links to external websites. Quoraél (Transcode Digital) has no control over, and assumes no responsibility for, the content or practices of these third-party sites.


Modifications

We may update these Terms & Conditions at any time without notice. Continued use of the website indicates your acceptance of the latest version.


Governing Law

These Terms & Conditions are governed by the laws of Pakistan, and you agree to submit to the exclusive jurisdiction of the courts located in Pakistan.


Complaints Process

We value our customers and strive to provide the best service. If you have a concern, please contact us immediately so we can resolve the issue.

📧 Email: contact@blue-yak-648414.hostingersite.com | quorael.store@gmail.com

📞 Phone: +92 312 6706996 | +92 333 2214100

🕒 Hours: Mon–Sat: 12:00 pm – 9:00 pm | Sun: 2:00 pm – 5:00 pm